CRM

Imagine a typical scene at an educational center. A parent calls to inquire about the schedule, and the administrator frantically flips through tables looking for the right group. A student wants to extend their course, but their details...

Does this situation sound familiar? A customer calls, and the manager frantically searches for their details in spreadsheets, jumping between tabs while trying to carry on a conversation as if everything is under control. The result is pauses,...

Modern business requires keeping track of everything at once: money, orders, warehouse inventory, the team, and not forgetting about customers. While the company is small, this can be managed with spreadsheets and instant messengers. But once it grows,...

A beautiful clothing store window display is not enough these days. Shoppers are spoiled for choice and want to be taken care of. It’s not just the clothes that matter to them, but also the service. If a...

A typical day in the sales department is like a never-ending marathon: calls come in one after another, requests come in from the website, customers write to messengers and social networks. Managers rush between spreadsheets, letters, and notebooks,...

Managing a construction business is more difficult than it seems from the outside. One project can still be kept under control in spreadsheets and chat rooms, but when there are several projects, information starts to get lost. Somewhere...

We, the KISS Software team, hear from business owners almost every day: “We have customers, our managers are working hard, but profits are growing slowly. What’s wrong?” In 90% of cases, the answer is simple: customer data is...

Online sales are growing at double-digit rates, and with them, customer expectations. Customers expect to find the product they want in a couple of clicks, get a response from a customer service representative within a minute, and have...

The business environment is accelerating every day: orders come in 24/7, suppliers are lining up, and managers can’t keep up with the numbers in their spreadsheets. When there are many processes, manual management becomes a brake on growth....

Today, a manager’s daily work consists of meetings on the go, dozens of chats and non-stop phone calls. If you delay your response or lose contact with a customer, the order goes to a competitor. When the entire...

Business is constantly changing and evolving, forcing us to make decisions here and now. The faster the team can see the big picture for a customer, the easier it is to close a deal and retain loyalty. That’s...

A CRM system is no longer just a contact repository. At KISS Software, we see it as a central tool that eliminates routine tasks, consolidates customer data, and gives managers a clear picture of the sales funnel.

Today, even a couple of hours of delay in responding to a customer can cost you a deal. Competitors are active, channels are overheated, and consumers are impatient: if you don’t respond, someone else will. That’s why companies...

A customer base can be substantial, but if the data is scattered, it is only half as effective. Requests get lost, calls go unanswered, and offers arrive when the customer has already changed their mind. To prevent such...

Modern business resembles an endless maze of tables, documents, and manual control. That is why creating an ERP system can be called a real “lifesaver.” After all, everything that previously seemed chaotic is gathered in one place and...

The experience of our KISS Software team shows that a business can only operate successfully if it has a high-quality customer relationship management system integrated into it.

Rating and Overview of the Best CRM Systems 🔝 Our recommendations will help you choose the perfect CRM solution for effective business/team management and increased sales ⭐ Discover the market leaders in CRM for your business ✅

How the implementation of a CRM system can improve the efficiency of customer relationship management in business ⭐ Key benefits and main stages of CRM integration ⚡ Examples of the necessity of using a CRM system ✅

Learn what CRM is and how this system helps businesses manage customer relationships ⭐ Key functions, benefits of using CRM 🔝 Key aspects of the CRM system for improving efficiency and enhancing service ✅