Reliable Application Support and Maintenance Services for Modern Businesses

KISS Software provides technical support, maintenance, and ongoing updates for your digital products — from mobile applications and web platforms to enterprise systems. We fix bugs, improve performance, ensure security, and help implement new features. This service is especially valuable for startups, fast-growing companies, and mature products with a large user base.

Full-cycle technical support

Why support from KISS Software is a smart choice

  • Fast response and issue resolution
    Fast response and issue resolution

    We quickly react to incidents and eliminate errors before they affect users.

  • Continuous improvement of security, UX, and performance
    Continuous improvement of security, UX, and performance

    Your product stays stable, fast, and secure as technologies evolve.

  • Full support without extra load on your team
    Full support without extra load on your team

    We handle technical operations so your team can focus on business.

What our services include

24/7 technical support

We respond to incidents, failures, and critical bugs. SLA-based support with ticket tracking.

Regular updates and improvements

We update libraries, dependencies, frameworks, and modules. New features and UX improvements without breaking stability.

Performance optimization

We analyze logs, eliminate bottlenecks, improve response times, loading speed, and performance under load.

Monitoring and security

We implement monitoring tools, track logs and incidents, conduct regular security checks, and apply protection updates.

Migrations and scaling

We migrate applications between servers, adapt infrastructure for growing traffic, and modernize environments.

Consulting and technical growth

We analyze your product’s potential and provide recommendations for scaling, modernization, and feature development.

Reliable operation, continuous updates, and technical support at every stage

Discuss the project

Testimonials

Мы заказывали у KISS Software анимацию для 2D-платформера. Ребята сразу поняли нашу стилистику, предложили интересные решения по эмоциям персонажей, а результат превзошёл ожидания. Игроки отмечают именно «живость» анимации. Будем работать ещё.
Андрей
гейм-дизайнер
Нужно было подключить аутсорс на этапе риггинга и внутриигровых синематиков под Unreal Engine. KISS вошли в проект аккуратно, без долгих вводных, всё отдали в срок, багов — ноль. Отличная техничка, быстрая реакция и понимание продакшн-процесса.
Михаил
продюсер, студия разработки игр
Уже третий проект делаем с командой KISS — всегда всё прозрачно, по делу и вовремя. У них реально хорошее чувство гейм-драмы и движущейся композиции. Отдельно ценим их подход к оптимизации под мобильные платформы.
Денис
CEO

Support and maintenance stages

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Application audit
We analyze architecture, code quality, performance, and infrastructure. Identify weaknesses, vulnerabilities, and growth points. Create a support plan and checkpoints.
Time to deliver
~ 1-2 days
Monitoring and logging setup
We implement log collection, error tracking, and user analytics. Configure alerts and dashboards for real-time stability control.
Time to deliver
~ 2-4 days
Bug fixing and optimization
We debug issues, clean up code, optimize frontend and backend, reduce server load, and improve UX.
Time to deliver
~ 3-7 days
Regular updates and maintenance
We update dependencies, platforms, and integrations. Ensure compatibility, run regression testing, and maintain quality.
Time to deliver
~ 5-15 days
Scaling and adaptationи адаптация
We analyze traffic growth and system load, adjust architecture, implement load balancing, CDN, and clustering.
Time to deliver
~ 2-4 days
Ongoing support and development
Continuous communication via chat, tickets, and meetings. SLA-based support, user satisfaction tracking, and continuous improvements.
Time to deliver
~ 1-2 days

Technologies and tools we use

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Java
Javascript
Javascript
MySQL
PHP photo
PHP
java photo
Java
Javascript
Javascript
MySQL
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PHP

FAQ

We work under SLA: ticket-based support with priorities, 24/7 or business-hours coverage.

Yes. We audit third-party products and take them into support if the architecture allows it.

Yes. We prepare infrastructure, implement DevOps practices, and ensure stability under traffic growth.

Yes. We update CMS, frameworks, plugins, adapt the code, and test compatibility.

Ready to entrust support to professionals?

From bug fixing to scaling and long-term maintenance

    Chat with manager